Terms of Service

Last updated: February 15, 2026

1) About us

The Services are operated by UK Caffeine Store.

• Email: Support@ukcaffeinestore.co.uk
• Address: Unit 1 Hammond Court, Whitehill Industrial Estate, Hammond Avenue, SK4 1PQ

2) Eligibility

You must be able to form a legally binding contract to use our Services. If you are using the Services on behalf of a business, you confirm you have authority to bind that business to these Terms.

Our products are not intended for children. You are responsible for ensuring that any products you purchase are suitable for you.

3) Accounts

• You may need an account to access certain features.
• You are responsible for maintaining the confidentiality of your login details and for all activity on your account.
• Notify us immediately if you suspect unauthorised use of your account.

4) Products & information

We take care to display products and descriptions accurately. However, images are for illustrative purposes and product packaging may change from time to time.

Product information on our site is for general information only and is not medical advice. If you have a medical condition, are pregnant, or are sensitive to caffeine, you should seek professional advice before use and follow label guidance.

5) Orders

• Placing an order is an offer to buy. We accept your order when we send a dispatch confirmation (or when the order ships).
• We may refuse, cancel, or limit orders in cases of suspected fraud, errors, misuse, or stock issues.
• If we cancel an order after payment has been taken, you will receive a refund.

6) Pricing & payment

• Prices are shown in GBP unless stated otherwise.
• Prices and promotions may change at any time, but changes won’t affect orders already accepted.
• We aim to avoid pricing errors. If we discover an obvious pricing error, we may cancel the order and refund you.

7) Delivery

Delivery options, costs, and estimated times are shown at checkout. Delivery estimates are not guaranteed.

Risk of loss transfers to you when the order is delivered to the address provided. You are responsible for providing accurate delivery details.

8) Returns & refunds

Returns and refunds are governed by our Returns & Refund Policy, which forms part of these Terms. Because many of our products are consumable, opened items are generally not returnable for hygiene and safety reasons, except where faulty, damaged, or not as described.

9) Subscriptions (if applicable)

If we offer subscriptions, you authorise us to charge the payment method on file at the agreed frequency until cancelled.

• You can cancel a subscription through your account (if available) or by contacting us.
• Subscription pricing and frequency will be shown at checkout.

If you do not offer subscriptions, delete this section.

10) Acceptable use

You agree not to:

• Use the Services for unlawful purposes
• Attempt to gain unauthorised access to accounts, systems, or data
• Interfere with the security or performance of the Services
• Scrape, harvest, or misuse data from the Services
• Upload malicious code or harmful content

11) Intellectual property

All content on the Services (including text, images, logos, product listings, and design) is owned by or licensed to UK Caffeine Store and is protected by intellectual property laws. You may not copy, reproduce, distribute, or create derivative works without permission, except as allowed by law.

12) Disclaimers & limitation of liability

The Services and products are provided “as is” and “as available”. We do not exclude or limit liability where it would be unlawful to do so, including for death or personal injury caused by our negligence, fraud, or fraudulent misrepresentation.

To the maximum extent permitted by law, we are not liable for indirect or consequential losses, including loss of profits, revenue, business, or data. Our total liability in connection with any order is limited to the amount you paid for that order.

13) Indemnity

You agree to indemnify and hold us harmless from claims, liabilities, damages, losses, and expenses (including legal fees) arising from your misuse of the Services, breach of these Terms, or violation of any law or third-party rights.

14) Privacy

Our Privacy Policy explains how we collect and use personal information. By using the Services, you agree to our Privacy Policy.

15) Changes to these Terms

We may update these Terms from time to time for operational, legal, or regulatory reasons. We will post the updated Terms on this page and update the “Last updated” date. Continued use of the Services after changes means you accept the updated Terms.

16) Governing law

These Terms are governed by the laws of England and Wales. Courts in England and Wales will have exclusive jurisdiction, except where mandatory consumer laws in your country of residence apply.